Crafters Insurance

Brought to you by Towergate with insurance cover provided by Markel Direct.

  • Cover for creators and retailers of ceramics, glass, fibre and textile, costume jewellery, paper, wood and furniture, stone, or metal craft objects and more
  • Policies suitable for crafters with business premises, needing cover for stock and public liability as standard
  • Options for product and employers liability, as well as loss or damage to contents and equipment

Towergate Insurance is working in partnership with Markel Direct. By clicking “Get a Quote”, you confirm you have read and understood the Towergate privacy policy and this will take you to a Quote and Buy facility provided and operated by our business partner, Markel Direct.

MARKEL "Towergate Insurance in partnership with Markel Direct"
Women wearing an apron holding a mug, with a potters wheel and brushes behind her and shelves of pottery mugs, dishes, water pots and powdered glazes

Why choose crafters insurance?

Certificate

Public liability insurance for crafters

Depending on your requirements, you can have crafters public liability cover indemnity limits of £1 million, £2 million or £5 million.

People

Legal defence costs covered

Cover for legal defence costs including compensation you may have to pay, up to your selected indemnity limit.

Claim

Range of cost-effective cover

Tailor your insurance to include the options that suit your crafting business.

Direct Debit

Pay for your crafters insurance with Direct Debit

There is a quick and easy Direct Debit instalment scheme so you can spread payment over 10 months.

About crafters insurance

Money

Crafters public liability cover

If you interact with the public on a daily basis or your business activities are performed in a public area (e.g if you have a shop for your craft products), you need public liability insurance. It protects your business if a third party is injured due to your fault while at your premises or in a public environment.

Liability

Employers' liability insurance for crafting businesses

Crafters insurance offers tailored employers’ liability, which is a UK legal requirement if you employ any staff. This helps protect you with legal defence costs and compensation claims from employee injuries or work-related illness as a result of your negligence.

Shield

Cover for seasonal uplifts in stock

Retail cover for crafters includes an automatic seasonal adjustment for busy times such as Christmas, allowing you to automatically increase your ‘sums insured’ stock levels by up to 15% for no extra cost.

Tick

Business interruption cover

If you have premises that could suffer loss or damage due to fire, flood, storm and other specific insurance perils, such as burst pipes, this could cause your trading to be disrupted until the premises are repaired. Business interruption insurance provides cover for loss of income when you’re unable to trade normally due to an unexpected event – enabling you to meet your financial responsibilities.

 

By clicking “Get a Quote”, this will take you to a Quote and Buy facility provided and operated by our business partner, Markel Direct.

When you need to make a claim, Markel Direct will guide you through the process and get your claim settled as quickly as possible.

  • Find your insurance documents and make sure you have all your information at hand, including your policy number.
  • Call the Markel Direct claims team on 0344 748 0173 and explain what has happened.
Smiling women sitting on a rug on a parquet floor leaning on a sofa looking at her mobile

Ready to get covered?

  • Get a quote online
  • Purchase your policy
  • Relax - You're covered!
Get a Quote

Crafters insurance FAQs

Markel Direct provide and administer this cover. Markel Direct is a trading name of Markel International Insurance Company Limited who is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Financial Services Register no. 202570).

There are a number of craft trades covered  including…

  • Art metal worker
  • Artist
  • Basket making
  • Candle making
  • Cosmetics manufacture
  • Custom item engraving (where the item being engraved is not being manufactured by the insured)
  • Florists
  • Flower crafts
  • Food creation
  • Glass engraving
  • Glass goods manufacture
  • Glass or glass goods decorators/engravers
  • Jeweller
  • Jewellery
  • Leatherwork
  • Lighting
  • Metalwork & silversmiths
  • Painting
  • Paper crafts
  • Perfume manufacture
  • Photographers
  • Photographic prints
  • Plastics and resins
  • Pottery
  • Printing and digital art
  • Silversmith
  • Soft furnishings
  • Stonemason
  • Stonework
  • Toy manufacture
  • Wax melt making
  • Wood carver
  • Woodwork
  • Woodworker
  • Wool and needlework

The cost of your crafters insurance will depend on the cover you take out, the business activities and your individual circumstances. This will be determined by our insurer partner Markel Direct.

Your public liability insurance cost will depend on a number of factors, including:

  • Your trade or profession and the hazards associated with your activities – e.g. work at height, depth, use of heat (blow lamps, welding equipment), types of materials used
  • Where in the world you work and the activities carried out - e.g UK-only and/or Europe, or worldwide – including or excluding USA/Canada
  • Number of employees, clerical or manual, and if you have any sub-contractors
  • The limit of indemnity you require - £1 million, £2 million or £5 million
  • What is included in your public liability insurance quote (standard level or extra covers)
  • Your past claims history
  • For larger businesses, estimated annual payments to direct employees - clerical/manual, labour-only and/or bona-fide sub-contractors
  • The size of your business e.g. turnover (the more work you do, the greater the risk exposure and the higher the premium)
  • Your risk management and health and safety record

Public liability insurance is not usually a legal requirement like employer’s liability insurance, but there aren’t many businesses that can safely operate without this protection.

Despite all the precautions under the sun, accidents can and will happen, and being vulnerable to a lawsuit can spell disaster for a growing business. As our public liability insurance can cover up to £5 million, the importance of having this protection is clear. 

While public liability insurance is therefore not required by law, it is likely to be necessary for your business to operate successfully.

No, public liability cover is not a legal requirement, but as you will have employees under you supervision and control you will have a legal duty to arrange employers liability insurance. This cover will normally be bought alongside public liability cover.

Yes, public liability insurance is tax deductible when calculating taxable profit, as an 'allowable expense' (an expense you can deduct when calculating taxable profit for your tax return). It is included in HMRC’s definition of allowable expenses.

When you buy your public liability insurance, be sure to keep your receipt and your policy documents safe so that you can show your tax calculations if your business is checked by HMRC. Also, if you have an accountant that does your tax return, you will need these documents to show them the cost of your cover so they can calculate it correctly and ensure your public liability insurance is tax deductible.

While public liability insurance provides cover against claims from members of the public for damage to their property or bodily injury caused to them due to your negligence. Employers' liability insurance protects the business from allegations of accidental bodily injury or illness to employers sustained whilst engaged in business activities for you. If you are at fault the policy will initially cover your legal defence costs and then will pay any court awards for injury.

We recommend that you:

  • Meet your legal obligation to record accidents in your accident book.
  • Follow RIDDOR procedures
  • Report all accidents to your insurers.
  • Do not accept responsibility or agree to pay compensation even if you think it is obvious that it is your fault.
  • Allow your insurers to investigate and advise you of the best course of action to be taken.

If you accept liability before referral to your insurer’s then you could prejudice you and your insurers' ability to defend any claim made against you.

You can choose public liability cover limits from £1 million, £2million and £5 million. The amount you need will depend on several aspects:

  • Your business activities
  • The type of locations and environments you are working in
  • The processes involved, particularly if these are of a high-risk nature involving any application of heat-work i.e. blow lamps/torches or welding.

When you are contracting with companies, please check with them to find out if there is a minimum amount of public liability insurance required.

Yes, if you are also involved in other trades, we can look to expand your policy to cover them. Please talk to Markel Direct for more information.

For details of the terms, exclusions and conditions applicable, please refer to the full policy documentation provided by Markel Direct which will be available during the quotation process.

To help you spread the cost of your premiums, you can choose to spread payment over ten months with the Markel quick and easy Direct Debit scheme.

If you bought your policy before 7th June 2024, you can view all your documentation in your online portal here. If you purchased your policy on or after the 7th June 2024, you can access your documents here.

Read more FAQs

Crafters insurance articles and guides

What is the Difference Between Public Liability and Professional Indemnity Insurance?

What is the difference between public liability and professional indemnity insurance? We define PL and PI insurance to help you decide if your business needs them.

Read more

Choosing the Right Level of Indemnity Insurance

When you take out public liability insurance, you’ll need to choose the level of cover you need. You’ll set a cover limit of £1 million, £2 million, £5 million or £10 million to protect your business if a claim is made against you. Choosing the right level of cover to suit your enterprise can be daunting, and it may be tempting to opt for a lower level and a potentially cheaper premium.

Read more

Cyber Insurance for UK SME Businesses

Did you know that 39%* of small businesses in the UK have suffered a cyber attack, and the average cost of a breach for SMEs is around £3,000? In today’s digital age, discover why having adequate cyber insurance has become an essential aspect of risk management for UK SME businesses.

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